Frequently asked questions
Shipping & Delivery
How long will it take for my order to arrive?
Each print is made especially for you on demand. Production takes 2–5 business days and shipping another 2–6, so it usually arrives in about 5–10 business days.
Do you ship worldwide?
Yes. We ship to any corner of the world, always with tracking included.
How much does shipping cost?
You will see the exact cost at checkout, calculated according to your country and order size.
Will I have to pay customs or taxes?
Within the European Union, no. For orders outside the EU, your country may apply tariffs or import taxes, which are the responsibility of the customer.
Quality & Materials
What is the quality of the prints?
200 g premium matte paper with museum-quality giclée printing: intense colors, deep blacks, and a finish designed to last.
Do they come framed?
Prints are sold unframed, so you can choose the one that best suits your wall and space.
What sizes can I choose?
From 13×18 cm to 70×100 cm. You can select the size for each artwork.
Orders, Changes & Returns
Can I return a print?
Since each piece is printed on demand especially for you, we do not accept returns for change of mind. However, if your order arrives damaged, defective, or incorrect, please write to us within 30 days with a photo, and we will send you a free replacement or refund your money.
I made a mistake with the address, can I change it?
Write to us as soon as possible. If the order has not yet gone into production, we will correct it; once printed, we cannot change the destination.
Other Questions
How do I care for my print?
Avoid direct sunlight and humidity. Framed with glass, it will preserve its color intact for years.
Do you publish new works?
Often. Follow me on Instagram @spacerocket_art to see them before anyone else.
Can't find your answer? Write to us from the contact page and we'll be happy to help. ✦
